FAQ


1. How do I rent a storage unit or make a payment? 

We offer a streamlined 24/7 online rental and bill pay system. You can select your unit size, enter your billing information, and confirm your rental entirely from the comfort of your home. Payments can also be made through our online portal.

2. What sizes of storage units do you offer? 

We provide a variety of unit sizes with generous 9-foot ceilings to maximize your vertical stacking space: 

  •  5x10: Ideal for a bedroom suite or decluttering a closet. 
  • 10x10: Great for a one-bedroom apartment or family room furniture. 
  • 10x15: Spacious enough for multiple bedrooms and large furnishings. 
  • 10x25: Our largest standard option, capable of holding the contents of a small house or even a vehicle.

3. Can I store my RV, boat, or car at your facility? 

Yes! We provide dedicated vehicle storage that is perfect for boats, RVs, campers, and classic cars. Our paved and accessible space is a great alternative to narrow driveways or restrictive HOA rules.

4. When can I access the facility? 

While our office hours are by appointment only to keep our prices affordable, our online rental portal is open 24/7. Once you have secured your unit online, you can move in according to your own schedule.

5. Where is Dutch Valley Storage located? 

We are located at 2301 Dutch Valley Rd, Knoxville, TN 37918. We are conveniently situated only a 6-minute drive from Fountain City near I-640, serving North Knoxville, Whittle Springs, and the greater Knox County area.

6. Do you offer climate-controlled units? 

Our website highlights "Premium Self Storage" with 9-foot ceilings and provides specific tips for managing Knoxville's humidity—such as using moisture absorbers and ensuring items are dry before packing—to help protect your belongings during the hot summer months.

7. What are the benefits of your 9-foot ceilings? 

Most standard storage units have lower ceilings. Our 9-foot ceilings give you extra vertical space, allowing you to stack boxes, mirrors, and headboards higher, which can often allow you to fit more items into a smaller, more affordable unit footprint.